Eufy PoE CamS4 Bullet-PTZCam Add-Ons
Description
This PoE add-on Camera requires eufy Network Video Recorder S4 to operate.
The Eufy Pro 3 PoE Camera delivers advanced property protection with a unique triple‑lens design that combines a 4K wide‑angle view and a 2K pan‑tilt‑zoom close‑up. Powered through PoE for 24/7 recording, it offers dynamic auto‑tracking, colour night vision, intelligent detection, and built‑in deterrent lights. Designed for use with the Eufy NVR S4, it provides professional‑grade surveillance with reliable performance in any weather.
KEY FEATURES
Requires Eufy NVR S4 This PoE add‑on camera works exclusively with the Eufy Network Video Recorder S4.
16MP Triple‑Lens Hybrid Camera A 4K wide‑angle lens captures a full 122° overview, while the 2K PTZ lens delivers 360° coverage with 8× auto‑zoom for detailed close‑ups.
Dynamic Auto‑Tracking When motion is detected, the PTZ lens locks on and follows the subject with centred framing from up to 50 metres away, ensuring you never miss critical movement.
Starlight Colour Night Vision AI‑enhanced ISP technology delivers bright, true‑to‑life colour at night. Activate the spotlight and HDR for clearer detail, even when reading number plates.
Smart Red & Blue Warning Lights On‑device AI identifies intruders and triggers sirens plus red and blue lights to deter threats instantly.
Intelligent Detection Accurately distinguishes between people, pets, and vehicles to reduce false alerts and notify you only when important activity occurs.
24/7 PoE Recording A single PoE cable powers the camera and delivers fast, stable data for continuous recording. (PoE NVR, switch, injector, and DC adapter not included.)
Weatherproof & Two‑Way Talk Built with IP65 protection for reliable outdoor use. AI noise reduction ensures clear two‑way audio without background interference.
3‑Year Manufacturer Warranty Includes a 3‑year warranty and access to Eufy’s expert support team for long‑term peace of mind.
Refund Policy
Returns & Refund Policy
At SereniLiving, we want to ensure that any issues with faulty or defective products are handled appropriately. Please read our returns policy carefully before making a purchase.
Change of Mind Returns
We do not accept returns or provide refunds for change of mind, including where a customer no longer wants or requires the product after purchase.
Please review the product description, specifications and compatibility carefully before placing your order.
Faulty, Damaged or Incorrect Items
Please inspect your order as soon as you receive it.
If your product is faulty, defective, damaged on arrival, or you have received an incorrect item, please contact us within 14 days of receiving your order so that we can assess the issue and provide an appropriate resolution.
To report an issue, please contact:
Please provide your order details, a description of the issue and, where applicable, photographs or other evidence showing the fault or damage.
Returning a Faulty Product
Returns must first be authorised by SereniLiving. Please do not send any product back before contacting us and receiving return instructions.
Once your return request has been reviewed and accepted, we will provide you with the appropriate return address and instructions.
The customer is responsible for the cost of returning the item to us.
Items returned without prior authorisation may not be accepted.
Manufacturer Warranty
Products are covered by the applicable manufacturer warranty.
Where an issue occurs outside the initial 14-day faulty return period but is covered by the manufacturer's warranty, the claim will be handled in accordance with the relevant manufacturer's warranty terms and conditions.
Warranty coverage, duration and exclusions may vary depending on the product and manufacturer.
Non-Returnable Items
Except where a product is faulty or where otherwise required by applicable law, we do not accept returns for:
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Change of mind
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Products that are no longer wanted or required
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Sale or clearance items
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Gift cards
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Products damaged through misuse, improper installation, accidental damage or failure to follow the manufacturer's instructions
Refunds
Once we receive and inspect an authorised faulty return, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method. Please allow up to 10 business days for the refund to be processed. Your bank or card provider may require additional time for the refund to appear in your account.
If more than 15 business days have passed since your refund was approved, please contact:
Contact Us
For questions regarding returns, faulty products or warranty claims, please contact us at:
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